1. Home
  2. Troubleshooting
  3. The GPS is not connecting.

The GPS is not connecting.

Ensure Outdoor Environment

Before proceeding further troubleshooting of GPS issues, please ensure that your vehicle is not in an underground parking or any building which does not have direct line of sight to the sky.

Depending on the location of your vehicle and the placement of the dashcam, there are a few possible reasons that may cause jamming effects to the GPS receiver.  The most common reasons are: 

  • Strong radio interference of other electronic devices in the car (Such as Toll-Road Transponders)
  • the cloudy/rainy weather or mountains
  • Underground, tunnels, tall buildings on both sides of road etc.


Was this article helpful?

Related Articles